Snappy Electric, Plumbing, Heating & Air is a local business that you can count on for all of your home repair and maintenance needs. Snappy’s owner, Adam Bunyard, focuses on exceeding customer expectations with every repair and installation. Snappy offers services that include plumbing; electrical repairs; heating and air conditioning installation/ repair; air duct sealing; drain cleaning and home energy audits.
Adam grew up in Cartersville and started his career remodeling homes as part of his family’s business. He learned from a young age that he enjoyed seeing how happy his customers were with the work and improvements that were performed on their homes.
Adam furthered his training by becoming a certified electrician for commercial and residential projects. In 2005, he became an operations manager at Snappy Electric. During his tenure, the business grew and expanded to include plumbing and heating and air conditioning services with a focus on commercial businesses and property management accounts. During this period, Snappy drifted away from its focus on homeowners and residential service.
When Adam and his wife, Heather, decided to buy Snappy, they had a goal to provide a local family-owned home service company to the community, but most importantly, to better provide a superior work culture for their employees. In recent years, the market trend has seen the big name electric, plumbing, heating and air companies bought by large national and international investment groups. This can lead to a disconnect with the employees and customers, which Snappy aims to avoid. They experienced this first hand with the previous ownership out of Connecticut that owned and operated many home service brands.
Adam and his wife have three children, and they are very passionate about the community. As the new owners, they also wanted to get back to Snappy’s roots: working on personal residences and building quality, lasting relationships with their customers. This shift has led to repeat business, further strengthening Snappy’s commitment to providing quality, honest and affordable services to local homeowners.
Snappy is proud to separate themselves from the other large companies by treating their employees like family, providing exceptional customer service to local homeowners, and giving back to the community that supports them.
“Turning Snappy back into a family-owned and customer satisfaction driven company has been a fantastic and rewarding decision,” shares Adam. “We love living in East Cobb, and it’s been the perfect place to raise our family.”
To give back to the community, Snappy partners with a local non-profit, Safehouse Outreach, that helps transition homeless people in need. When clients refer Snappy to their friends and neighbors, Snappy gives out gift cards as a thank you and a portion of every gift card is donated to Safehouse.
“Our customers invest so much into their homes, and we want to send the most qualified technicians who care about service and value. I firmly believe creating a culture that puts our employees first ensures our clients receive superior service from everyone on the Snappy team,” says Adam. Their service technicians try to provide 2-3 options for most service calls and Adam asks his technicians to educate the customer, so that they can make the best decisions for their home based on the facts.
This is how their company slogan, “Snappy makes homes Happy!” came about.
Snappy Employees
Snappy also offers very affordable annual service programs to maintain the heating and cooling equipment in your home, including an annual water heater flush. Each air conditioning system is a complex mechanical and electrical entity with many working parts. Replacing a broken air conditioning unit can be expensive, so maintaining your existing AC unit is essential to increase its longevity. Not only will a well maintained system last much longer, it will also run more efficiently, which saves you money.
For electrical repairs, Snappy does it all. Their services include lighting upgrades and installation; outdoor accents and security lighting; electrical service repair and upgrades; home inspection repairs and the installation of smoke and carbon monoxide detectors.
Additionally, you can count on Snappy’s team of plumbers for all of your plumbing needs, including faucet repairs and installation; toilet repairs; bathtub and shower installations; water heater service and repairs; drain cleaning and water line issues.
Adam recognizes there are a lot of home service companies out there. He is proud that Snappy has all the capabilities of a large enterprise, but with the personal attention of a local family owned business.
Snappy is the one call you need to make for all of your home service repairs, installations, and other needs to create home comfort, safety and convenience. Visit them at snappyservices.com or call 770-321-3433 to schedule an appointment.
This article originally appeared in the June/July issue of the EAST COBBER magazine, on page 6 & 7. Click here to view the digital edition.
